Did you know that more than 80% of shoppers report having run into inefficient or malfunctioning tech while shopping. But do you think all of them complained the retailers? Certainly no! So what is the way? The one and only way is to gather Customer Feedback by seeking your customers. But you cannot reach every customer visiting your retail store with a physical survey from and ask them for feedback. To make this easier and better, there are various Customer Feedback Software available in the market. A good Retail Survey Software enables you to reach your customers wherever they are, at all touchpoints, for their feedback. With a Retail Feedback Software, you can set up automated post-transaction and post-purchase surveys.

As a new MarTech company launching in the middle of the COVID-19 pandemic, it’s been Cobomba’s early-stage mission to control their customer acquisition costs (CAC), while effectively saying HELLO WORLD. This article will share a behind-the-scenes look at their company's growth strategy, which included: - A frictionless free-trial experience - Event-driven/automated user communication capability - A carefully selected handful of low-code/no-code SaaS tools

This TikTok case study shows you the psychological principles that make their video feed so addictive (and how that could be made more humane).