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              User Onboarding Crash Course

              Learn how the fast-growing companies are leveraging user onboarding to drive acquisition. Get Started.

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              Dmytro Trotsko adamfard.com | 19 minutes ago

              Usability Testing: Asking Better Questions

              Here's how you can ask better questions during usability testing sessions to get deeper insights.

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              Vlad Shvets paperform.co | 5 days ago

              Form Design Ebook: How To Create Beautiful Online Forms That Convert

              Apart from Paperform's in-house experts, we reached out to the design community to gain insights into what makes a good form great 🎨 What's inside: - Why forms matter - The psychology of forms - How to structure online forms - How to make your forms look beautiful

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              Aazar Shad aazarshad.com | 7 days ago

              How Corey Haines Applied Mental Models to Marketing [Practical Stories]

              So, we decided to record an episode on that. We discussed: 2:01 – Corey’s story in the marketing world 4:15 – What’s the inversion principle? How did Corey use to at Baremetrics? 10:46 – What’s Cobra Effect? How did Corey realize while trying to increase the activation metric? 17:17 – A key lesson learned while trying to increase activation 18:47 – Ockham’s Razor & Overfitting story related to his landing page 25:25 – Favorite growth marketers according to Corey 25:52 – Worst advice Corey ever got? 3 Mental Models we discussed in the podcast Inversion Principle Inversion is the practice of looking at things both forward and backward. Use negative visualization to: Avoid mistakes and obstacles Consider opposing views Challenge the status quo, and Become comfortable with failure Listen to the podcast for Corey’s story related to this mental model. The Cobra Effect The Cobra Effect—when an attempted solution results in unintended consequences. Most of our cause-effect experiences involve very simple, direct relationships. This causes us to think of things as a very linear chain of events. But the world is much more complex than we realize. In a real-world system, there will be multiple reinforcing and balancing connections between events, resulting in often unpredictable feedback loops. We have to understand dynamic systems. In dynamic systems, there are two basic types of feedback loops. The first is reinforcing feedback—sometimes called positive feedback—which keeps a desired effect going. The second is balancing feedback—sometimes called negative feedback—which keeps the system in a state of balance. These two types of feedback loops explain why you should not think of dynamic systems as a chain of causal effects. Instead, try to predict how the behavior of a dynamic system usually emerge from the complex feedback interactions between its parts. In other words, take a step back to see the big picture. Listen to the podcast for Corey’s story related to this mental model. Ockham’s Razor & Overfitting Among competing hypotheses, the one with the fewest assumptions should be selected. In simpler language, Ockham’s razor states that the simplest explanation is preferable to one that is more complex. Simple theories are easier to verify and execute. Ockham’s razor is also known as the Principle of Parsimony — the scientific principle that things are usually connected or behave in the simplest or most economical way, especially with reference to alternative evolutionary pathways. Overfitting occurs when you use an overly complicated explanation when a simpler one will do. We want to fight against overfitting and strive for simplicity. It’s like idea minimalism. The simpler and less something is the better. Listen to the podcast for Corey’s story related to this mental model. There are 40+ Mental Models Corey has in his course. Check it out 👉 Mental Models for Marketing Key takeaways Use inversion to think otherwise. Other consequences. I use inversion for budget planning. Cobra effect — Align your marketing to customers, not the other way around Keep it simple silly – Ockham’s razor It’s always okay to say that you don’t know and that you’ll figure it out. Instead of learning the next big hack, try to understand your customers and position yourself in their context. Follow this thread to see the visual illustrations: https://twitter.com/Aazarshad/status/1351553532546211841

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              MORE ABOUT #USEREXPERIENCE

              User experience refers to the relationship between product and user and typically involves the design of interfaces and interactions. User experience can play a large role in any growth efforts because it dictates how a user interacts with your product or service. A good user experience can help your business grow, while a poor experience can hurt growth through low conversion rates, poor user retention rates, and negative word of mouth.

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