Growth Experiments is a complete platform to track ideas, hypotheses and results.
To understand what a good SaaS onboarding experience looks like, think back to your most memorable interactions with other businesses. Perhaps they took place at a hotel while on vacation or maybe there’s a local business that goes above and beyond every time you shop there. This is what we want to achieve in your SaaS onboarding. Software companies can provide onboarding experiences that rival in-person equivalents. Just because something is digital doesn’t mean that it needs to be boring or lacking a human touch. To start designing a memorable onboarding experience, we first need to look at outcomes and features.
User onboarding is the process of orienting new visitors or users to your product or service to help them understand the product and be successful using it. User onboarding is important to growth because it helps convert new users into active and engaged users of the product. These articles show how user onboarding can drive growth and how to create an effective user onboarding experience.