To understand what a good SaaS onboarding experience looks like, think back to your most memorable interactions with other businesses. Perhaps they took place at a hotel while on vacation or maybe there’s a local business that goes above and beyond every time you shop there. This is what we want to achieve in your SaaS onboarding. Software companies can provide onboarding experiences that rival in-person equivalents. Just because something is digital doesn’t mean that it needs to be boring or lacking a human touch. To start designing a memorable onboarding experience, we first need to look at outcomes and features.

To create a leading sales team you need effective employee onboarding processes. Implement such processes today with these 11 top templates.

The founders at Basecamp thought it was time to give emails a renewed experience with HEY. Here's a deeper look at their user onboarding! (btw it's all in a comic book format 🔥)