GrowthHackers Experiments is a complete platform to track ideas, hypotheses and results.
Customer retention is a complex and varied field, which is excellent for you as it allows for a lot of creativity. There’s no one perfect way to retain customers, and a list of all the possible strategies would go on forever. The right strategy for your business all depends upon the industry you’re in, the products or services you provide and the customer segments you serve. Research into your target market and audience segments is a vital part of your strategy as the insight it yields will give feedback to each and every part of your business.
Onboarding employees has suddenly become trickier than ever. Some companies went into lockdown in the middle of hiring. Others have fresh staff in the heart of training and trial periods. To help, we hosted a webinar with our friends over at Spendesk to share a few tips and tricks from our onboarding playbook. Our Head of Learning, Jonah Goldstein, got together with Raphaël Moutard, Senior Engineer at Spendesk, to discuss how to meet the challenge of onboarding new employees from afar, and some specific techniques you can use. In this recap, we’ll run you through six key steps to great remote onboarding - and a few things you should avoid.
User onboarding is the process of orienting new visitors or users to your product or service to help them understand the product and be successful using it. User onboarding is important to growth because it helps convert new users into active and engaged users of the product. These articles show how user onboarding can drive growth and how to create an effective user onboarding experience.