GrowthHackers Experiments is a complete platform to track ideas, hypotheses and results.
Why would another coworking space need to open in the era of WeWork and the booming of coworking offices and shared spaces? What is the point? Is it really possible to make something different? Why would you even want to try yourself in this overcrowded market? We probably don't have an answer to all these questions, but maybe we can give an insight into some of them. Or at least my take on it!
You might take a look at our previous articles and think that we’ve never heard “no” in our lives. That’s, of course, too good to be true. When you work in B2B sales and offer your services to companies that work in highly competitive areas, your communication is based around dodging objections and finding a way through the prospects’ doubts and concerns. Sometimes, you succeed. Sometimes, there is nothing you can do. But the latter doesn’t happen as often as it seems. It’s all about how well you can read the signs and control the situation. To help you with handling objections in sales, we decided to provide a list of responses we have to deal with from time to time. We hope they would be an encouragement to you — and provide a couple of good tips!
"We created a 'Success Funnel' and used it to find the bottlenecks in our customer journey (where our customers got stuck the most). That way, we could focus all our Customer Success efforts on removing that bottleneck. By doing so we could maximize throughput of the funnel, which means more of our customers will achieve success faster."
Customer service is a powerful marketing lever that aids in both customer retention and customer activation, as well as acquisition and viral growth through satisfied customers telling others about your business. Here are the best articles on how to use customer service to grow your business, including articles on what customer success is and how it fits into your marketing and growth efforts.
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