The ridesharing company Uber provides up to $1 million of underinsured and uninsured motorist coverage to cover its passengers, regardless of who is at-fault in an accident. If an Uber passenger is injured in an accident, the passenger should follow a set of rules to stay safe and protect themselves from future harm.
The number of ideas and possibilities to boost e-commerce sales might be overwhelming. Sometimes it’s hard to choose the best solution to stand out because you never know if your strategy will work. There are many factors that should be taken into consideration, but customer service is one that everyone should never forget about.
"We created a 'Success Funnel' and used it to find the bottlenecks in our customer journey (where our customers got stuck the most). That way, we could focus all our Customer Success efforts on removing that bottleneck. By doing so we could maximize throughput of the funnel, which means more of our customers will achieve success faster."
Customer service is a powerful marketing lever that aids in both customer retention and customer activation, as well as acquisition and viral growth through satisfied customers telling others about your business. Here are the best articles on how to use customer service to grow your business, including articles on what customer success is and how it fits into your marketing and growth efforts.
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