This is actually the deck that I initially submitted to Skillshare to teach one of their first online classes. It ended up getting scrapped and we ran with a coding class instead, and so One Month Rails was born :)
1: Interesting that Learn Rails and Learn HTML + CSS both outperformed Build A Web App and Build A Website respectively. Suggests that people are more interested in Becoming Better than in Getting Stuff Done.
2: Re: Minimal pages, I've actually explored that for a long time. Especially interesting to note that a lot of the sites with now-minimal pages started out with much more complexity, much more info. Minimal pages really start to shine, I think, once you're a recognized brand (Dropbox, Quora, Pinterest, Groupon- what they have in common isn't just minimal sites, but brand recognition. I think the minimal site is a victory lap for the recognized brand.)
3: Interesting that Amazon's banner loses its link on checkout! No-brainer on hindsight.
4: Creative CTAs make me happy. Life is to short for tiresome, stale copy.
5: The reassurance copy, inline validation, etc remind me of goodUI.org, which have a whole bunch of great examples just like these! Good stuff.
6: I hate giant popups... I've seen the stats that show that they work. Which makes me sad. I hate them. :-(
7: Awesome to see referrals getting so much airtime! Referrals make me happy. :-) Everytime a person tells another person about a product or service they care about, I imagine the Industrial-Advertising Demon gets punched in the face.
8: Legit LOL'd at One Month Rails' "Are you seeing another HTML/CSS class?"
That was a good/fun read, thanks for putting it together @mattangriffel !
Interesting that you say #2 because it's what I hear from so many other people, but I've never gotten any empirical data to support that, so I have to wonder whether it's just lore. Worth studying though.
Awesome presentation! The referrals section from 144-181 doesn't disappoint.
He goes over the importance of understanding referral program conversion tactics like:
- Pre-Filled Sharing Text
- Email Import
- Symmetric Rewards
- Displaying Progress
If anyone has any questions about referral marketing feel free to hit me up.
Has anyone tested, in regards to referrals, specifying who you should refer? Instead of saying "refer a friend" stating a more specific title.
i.e. "refer a colleague", "Invite a family member", "refer a fellow professor", "Share with your best friend"
Yes @loganstoneman ... the more specific we've been able to get, the better it seems to work.
I say it like that because it's no empirical evidence that I know of and I’ve only done this in about 10-15 situations over the last couple years.
But when we could get specific (“most people invite a Project Manager, Developer, and Designer”), it's worked well. Well as in I've seen a 20x increase in these types of invitations.
I've also seen it not really have any lift at all, so there’s that.
But I've never seen the variant do WORSE than the control, so to me it is worth trying.
But… it requires you to know your customers, though, and understand who they'd likely refer.
A couple of hacks in this same vein that I've used that have worked well are:
1. In addition to suggesting who (or what titles) to invite, limit the number of people they CAN invite. Makes the "ask” smaller (vs. add your entire address book) but also forces them to think about who to invite, meaning they'll likely invite only people that will help them have a positive experience with your product. Win-Win.
2. During Free Trials, instead of just asking them to invite their colleagues/coworkers/friends - this is a big ask since they don’t know, like, and trust you yet - tell them to invite 2-3 people to help them TEST the product. You may (should) be trying to get them to actually use your product, but remember… they’re still evaluating, so play into that mindset.
3. Super Ninja hack ==> Tell ‘em to tell the people they invited that they were invited. After they invite people (on the "thank you" or "invitations sent" screen), remind them to tell the invitee to be on the lookout for an email from your system, with the subject of, etc. If you know something about how they operate - distributed teams, for instance - tell them to hit those people up on IM or Slack or whatever. Or to walk down the hall and tell ‘em if most of your customers are departments in company HQ.
4. Don’t forget to make the onboarding process for the invitee awesome! This is often an afterthought and a reason “invitations” don’t work (aside from making the ask too early in your relationship).
About "People Read From Left to Right in an F Pattern" on slide 89: it's actually not the current situation for the Google search results. The "F" pattern was basically occuring because of the Google's way of positioning SERPs, images, ads, etc on the search result page, not because of the reading behaviors of the users.
You may want to download and take a look at Mediative's latest study: "The Evolution of Google's Search Results Pages & Effects on User Behaviour" and see how the heatmap changes when Google adds various elements to search result pages. http://goo.gl/YJiHRP
1. Do CTRs differ by customer demographics and, most importantly, by their lifetime customer values? For example, Banner A gives 100 clicks per 1000, Banner B gives 300 per 1000. But at the same time, users clicking Banner A buy 5 times more than users from B. So, even if tests tell us choose B, Banner A is preferable in the long run. Does it happen in your experience?
2. Just wondering, are the results statistically significant? What are the sample sizes?
Great presentation @mattangriffel. I love the use of creative CTAs. One of the best ones I have seen recently was to download a guide and the submit button text was "use today"
Ryan Gum
haha... best start to a presentation ever.
No one puts together a straightforward presentation like @mattangriffel. He makes it look so simple. Bravo.
Mattan Griffel
thanks!
Ryan Gum
Any tips on putting together a good slide deck like this one?
Ryan Gum
If anyone is interested in this answer, Mattan told me he actually has a slidedeck on How to Build Great Presentations: http://www.slideshare.net/mattangriffel/building-great-presentations-14607985
Mattan Griffel
This is actually the deck that I initially submitted to Skillshare to teach one of their first online classes. It ended up getting scrapped and we ran with a coding class instead, and so One Month Rails was born :)
Jared Smith
I have to agree with that. @mattangriffel usually knocks it out of the park.
Mattan Griffel
I could say the same about you in our community section. Such well thought out and helpful responses. Thanks immensely Jared.
Jared Smith
Happy to do it. It's a blast solving problems, and helping people out. :)
Morgan Brown
The landing pages section is so spot on. Say it with me: "There is no homepage."
Must read.
Visakan Veerasamy
Nice.
1: Interesting that Learn Rails and Learn HTML + CSS both outperformed Build A Web App and Build A Website respectively. Suggests that people are more interested in Becoming Better than in Getting Stuff Done.
2: Re: Minimal pages, I've actually explored that for a long time. Especially interesting to note that a lot of the sites with now-minimal pages started out with much more complexity, much more info. Minimal pages really start to shine, I think, once you're a recognized brand (Dropbox, Quora, Pinterest, Groupon- what they have in common isn't just minimal sites, but brand recognition. I think the minimal site is a victory lap for the recognized brand.)
3: Interesting that Amazon's banner loses its link on checkout! No-brainer on hindsight.
4: Creative CTAs make me happy. Life is to short for tiresome, stale copy.
5: The reassurance copy, inline validation, etc remind me of goodUI.org, which have a whole bunch of great examples just like these! Good stuff.
6: I hate giant popups... I've seen the stats that show that they work. Which makes me sad. I hate them. :-(
7: Awesome to see referrals getting so much airtime! Referrals make me happy. :-) Everytime a person tells another person about a product or service they care about, I imagine the Industrial-Advertising Demon gets punched in the face.
8: Legit LOL'd at One Month Rails' "Are you seeing another HTML/CSS class?"
That was a good/fun read, thanks for putting it together @mattangriffel !
Mattan Griffel
Interesting that you say #2 because it's what I hear from so many other people, but I've never gotten any empirical data to support that, so I have to wonder whether it's just lore. Worth studying though.
Visakan Veerasamy
Definitely worth studying! Would love to hear any new insights anybody might have about it. Thanks for the amazing slides.
Chris Out
Great presentation @mattangriffel !
Jakub Linowski
Nice one!
Brandon Gains
Awesome presentation! The referrals section from 144-181 doesn't disappoint.
He goes over the importance of understanding referral program conversion tactics like:
- Pre-Filled Sharing Text
- Email Import
- Symmetric Rewards
- Displaying Progress
If anyone has any questions about referral marketing feel free to hit me up.
David Fallarme
This is so good! what makes it a home run is the zillions of examples. golf claps for @mattangriffel
Frantz Augustin
This presentation is amazing !!!
justin wu
Nice share!
khakchangri Debbarma
nice one
Steven Santos
This is such a great slide show. Thanks!
Salman Sharif
Totally agree with the landing pages part, the more landing pages you have the better conversion can be achieved by A/B testing
James Greig
This is awesome @mattangriffel!
Wordpress peeps, can anyone recommend a way of creating short urls that redirect you to a longer /?utm_source= address?
Tuan Bui Anh
Why not to use bit.ly, man?
Chris Franco
Great deck. I really like the point about using Paid Facebook Ads to text your landing page elements.
Logan Stoneman
Has anyone tested, in regards to referrals, specifying who you should refer? Instead of saying "refer a friend" stating a more specific title.
i.e. "refer a colleague", "Invite a family member", "refer a fellow professor", "Share with your best friend"
Lincoln Murphy
Yes @loganstoneman ... the more specific we've been able to get, the better it seems to work.
I say it like that because it's no empirical evidence that I know of and I’ve only done this in about 10-15 situations over the last couple years.
But when we could get specific (“most people invite a Project Manager, Developer, and Designer”), it's worked well. Well as in I've seen a 20x increase in these types of invitations.
I've also seen it not really have any lift at all, so there’s that.
But I've never seen the variant do WORSE than the control, so to me it is worth trying.
But… it requires you to know your customers, though, and understand who they'd likely refer.
A couple of hacks in this same vein that I've used that have worked well are:
1. In addition to suggesting who (or what titles) to invite, limit the number of people they CAN invite. Makes the "ask” smaller (vs. add your entire address book) but also forces them to think about who to invite, meaning they'll likely invite only people that will help them have a positive experience with your product. Win-Win.
2. During Free Trials, instead of just asking them to invite their colleagues/coworkers/friends - this is a big ask since they don’t know, like, and trust you yet - tell them to invite 2-3 people to help them TEST the product. You may (should) be trying to get them to actually use your product, but remember… they’re still evaluating, so play into that mindset.
3. Super Ninja hack ==> Tell ‘em to tell the people they invited that they were invited. After they invite people (on the "thank you" or "invitations sent" screen), remind them to tell the invitee to be on the lookout for an email from your system, with the subject of, etc. If you know something about how they operate - distributed teams, for instance - tell them to hit those people up on IM or Slack or whatever. Or to walk down the hall and tell ‘em if most of your customers are departments in company HQ.
4. Don’t forget to make the onboarding process for the invitee awesome! This is often an afterthought and a reason “invitations” don’t work (aside from making the ask too early in your relationship).
Thoughts? @ryangum @noahkagan @mattangriffel @morgan @sean
Ryan Gum
Gold. Nothing to add here except applause.
Mattan Griffel
Cool, sounds good to me.
Ryan Gum
Good question Logan, very interested in this answer too.
Muhammad Saad Khan
This is one great presentation by @mattangriffel.
Faheem Bakshi
I am still age page 23 and want to tell you that this is Awesome
Mattan Griffel
Haha thanks for taking a break to share that. I can imagine the feeling that would have led you to post this and it is awesome.
Isi Ojeabulu
So many actionable take aways. Loved it! Thanks @mattangriffel
Nahyan Chowdhury
Brilliant presentation, thank you for sharing!
Aaron Zakowski
Incredible presentation. @mattangriffel is the king of SlideShare!
Cagri Sarigoz
About "People Read From Left to Right in an F Pattern" on slide 89: it's actually not the current situation for the Google search results. The "F" pattern was basically occuring because of the Google's way of positioning SERPs, images, ads, etc on the search result page, not because of the reading behaviors of the users.
You may want to download and take a look at Mediative's latest study: "The Evolution of Google's Search Results Pages & Effects on User Behaviour" and see how the heatmap changes when Google adds various elements to search result pages. http://goo.gl/YJiHRP
Son tung Mr
@mattangriffel fantastic presentation ever, you make it simple and attractive, thanks for sharing, keep going a head.
Rami Korhonen
Awesome presentation.
Josh Rhodes
Excellent work on this!
harsha vardhan
Awesome
Levent Cem Aydan
Just downloaded it. Thank you!
Sundeep Reddy
Great deck. Thanks for sharing it with us Mattan.
Anton Tarasenko
Mattan, very illustrative slides.
1. Do CTRs differ by customer demographics and, most importantly, by their lifetime customer values? For example, Banner A gives 100 clicks per 1000, Banner B gives 300 per 1000. But at the same time, users clicking Banner A buy 5 times more than users from B. So, even if tests tell us choose B, Banner A is preferable in the long run. Does it happen in your experience?
2. Just wondering, are the results statistically significant? What are the sample sizes?
Danny J. Williams
Great presentation. Simple. Brief. Impactful. Well done @mattangriffel
Niki Torres
Highly enjoyed this! Hilarious and eye-opening. Thanks!
Marc Apple
Great presentation @mattangriffel. I love the use of creative CTAs. One of the best ones I have seen recently was to download a guide and the submit button text was "use today"
Colin McDermott
9% to 17% is an 88.8% increase, call it 89%
Othmane Sghir
Great presentation, thanks!
Any thoughts on why Impression are better than Conversion Optimization on Facebook Ads?
kieran daniels
Man this is simply fantastic. I would absolutely love to connect man. Shoot me a line at kieran@instapage.com?
Thanks again this was solid and kept my attention
Roland Yegorov
Straightforward. That's what I like. Great slides. What I like the most about them - They are easily digestible and fast to skimp through.
Keep it up!
Jordi Mon
Nice, comprehesive guide. Sweet.
Nicky Todorov
Great slides! Definitely a must read.
Ryan Atkins
Nice Presentation!