PG
Pushkar Gaikwad about 2 months ago

Should we have Phone Number field in Sign up forms ?

MOST UPVOTED ANSWER

Unfortunately there is no cut and dry answer for this. Each business is unique. As you mention, including the phone field will most likely result in fewer...

4
Answered by
SK
 Sean Kirby
AB
Andrei Baklinau 6 months ago

Have you even increased Activation rate in your app while further metrics (Co...

MOST UPVOTED ANSWER

There could potentially be a couple things going on. 1. Whatever metric is currently associated with activation might not be the true activation metric. ...

3
Answered by
AA
 Anuj Adhiya
SM
spencer mann 8 months ago

What is the best way to ask for a user's job title level?

MOST UPVOTED ANSWER

Thanks for the response, I agree with you. The key to asking this question will be in suggesting that providing us this information helps us make their expe...

2
Answered by
SM
 spencer mann
AA
Abdallah Al-Khaldi 8 months ago

What are some of the best strategies to introduce renovated design/experience?

MOST UPVOTED ANSWER

Good question. I think this is more difficult/risky than most people assume. I have been involved in testing major redesigns of our pricing page, welcome dia...

3
Answered by
SM
 spencer mann
VV
Vishnu Vankayala 10 months ago

How effective is your drip marketing using emails for lead nurturing and on-b...

JB
John Bonini 12 months ago

Free Trials: All the features or limited features?

MOST UPVOTED ANSWER

I'll echo @Shitanshu, the logical assumption is that you should let them use the entire feature set, such that when they're locked out at the end of the tria...

4
Answered by
AP
 Alex Pyatetsky
AA
Ali Amjad about 1 year ago

How do I determine that I have the perfect team for my Startup?

MOST UPVOTED ANSWER

Love this deck from Mark Suster a couple years back: http://www.slideshare.net/msuster/final-startup-grind Few key points from his blog BothSidesOfTheTab...

4
Answered by
RS
 Ross Simmonds
BS
Bhaskar Sarma about 1 year ago

Should you have a separate onboarding email sequence for enterprise users of ...

MOST UPVOTED ANSWER

I agree with much of what @anujadhiya suggested. But, a lot of the tips and ideas we can give you depend on the type of product you are selling. So without m...

2
Answered by
PV
 Philippe Vdhd
EV
Egri Viktor over 1 year ago

What are the challenges of SaaS startups when it comes to marketing automation?

MOST UPVOTED ANSWER

Hmm, I was thinking of writing doctoral thesis on this very subject… :-) Just kidding, but you have asked a very broad scoped question, so I will try to focu...

4
Answered by
HG
 Hadar Graf
HX
Hannibal X® over 1 year ago

My client doesnt believe that onboarding and UX are important - how can I con...

MOST UPVOTED ANSWER

Show them a user testing video of someone struggling with the onboarding.

7
Answered by
SE
 Sean Ellis
SS
Scott Sherwood over 1 year ago

When on-boarding a new user in B2B tool, should you guide people over the nor...

MOST UPVOTED ANSWER

What do you mean by "Whilst greeting a stepped flow" , do you have an example?

1
Answered by
HQ
 Hila Qu
SQ
Simon Quick over 1 year ago

What makes up the perfect Welcome email?

MOST UPVOTED ANSWER

Hi Simon, When I'm helping a client get their growth engine off the ground, the welcome email and other "first impression" opportunities are the first pl...

8
Answered by
KK
 Kev Kaye
CM
Chris Moen over 1 year ago

How would you grow an insurance company with a team of 15 people?

MOST UPVOTED ANSWER

I agree with you Aryn. Thanks for sharing m8.

1
Answered by
MS
 Miguel Silva
JG
Justin Gordon over 1 year ago

What's the best practice on email confirmation for new accounts for 2-sided m...

MOST UPVOTED ANSWER

The fewer emails the better, right?! This is just a hypothesis though. I'd also hypothesize that a confirmation email increases the friction before a user ca...

2
Answered by
PR
 Pete Roome
NS
Nogah Senecky over 1 year ago

Ask GH: Do you ask your app users for push notifications approval during the ...

MOST UPVOTED ANSWER

Form users perspective, I guess push notifications approval should be there during the mobile onboarding process. In my recent app developed, I have introduc...

2
Answered by
RA
 Ryan Atkins
AL
Arsene Lavaux almost 2 years ago

Ask GH: Which mobile startups have the best customer onboarding experience?

MOST UPVOTED ANSWER

My recent experience with the app "Calm" is pretty impressive.

4
Answered by
HQ
 Hila Qu
RT
russell taylor about 2 years ago

Ask GH: Seeing zero change in conversion rates after implementing on boarding...

MOST UPVOTED ANSWER

Hey Russell! At first glance, it looks like you're hitting a problem we see pretty often which is "onboarding the product, not the user." We all do it....

5
Answered by
PT
 Peter Tanham
Anonymous over 1 year ago

What tools can you recommend to use for SaaS onboarding messaging?

MOST UPVOTED ANSWER

We use appcues.com -- it can be a bit pricey but has a lot of benefits, such as testing and being able to make changes to messaging and flows quickly. De...

3
Answered by
MB
 Morgan Brown
JS
Jeff Standard over 2 years ago

Ask GH: Impact of New+Updated Apps in Play Store?

Anonymous over 2 years ago

Ask GH: What's the best way to leverage an eBook to drive leads for our startup?

MOST UPVOTED ANSWER

I believe @sean and @morgan wrote a ebook and use it in driving leads. So maybe they could provide some insight on this.

1
Answered by
JS
 Jared Smith
SP
Stefan Pretty over 2 years ago

Ask GH: Does feature gating work?

MOST UPVOTED ANSWER

Piggy backing off @grayj's statements, I think you need to take a step back and look at your customer reactions/data to answer these particular questions. Es...

18
Answered by
PC
 Patrick Campbell
SE
Sean Ellis over 2 years ago

Show GH: AMA with UserOnboard's Samuel Hulick tomorrow (Thursday) Noon PDT.

MOST UPVOTED ANSWER

I was reviewing onboarding flows just today for http://canvas.growthhackers.com so this AMA couldn't come at a better time. Right @brandwinnie !

7
Answered by
SE
 Sean Ellis
SQ
Simon Quick over 1 year ago

Ask GH: What are your on-boarding 'must haves'?

MOST UPVOTED ANSWER

Not sure this is necessarily the answer you're looking for but at the bare minimum (and likely, only thing, they should be offered is the shortest path to re...

5
Answered by
AA
 Anuj Adhiya
JB
Jerre Baumeister almost 3 years ago

Ask GH: What is a good conversion rate from visitor to registered user?

MOST UPVOTED ANSWER

I know it's the answer that most people hate, but the right answer here is "it depends"... I've found visit to signup conversion rates vary hugely by referr...

9
Answered by
SE
 Sean Ellis
JP
Joseph Putnam almost 3 years ago

Ask GH: Resources for improving SaaS onboarding success

MOST UPVOTED ANSWER

Your first stop should be http://www.useronboard.com/ by @samuelhulick

5
Answered by
AA
 Anuj Adhiya
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