WL
Will Lam 6 months ago

Are you a Product Manager? We want to know what you think it takes to create ...

MOST UPVOTED ANSWER

Thanks so much @Steven Van Vessum! Looking forward to @vincent_io's response :)

4
Answered by
WL
 Will Lam
PH
Pradyut Hande 9 months ago

Can an influential founder's presence actually hamper the future growth of th...

MOST UPVOTED ANSWER

An influencer who has an incredible personal brand can bring lots of business to a new or existing company. People want to work with people. They want to kno...

2
RB
Raj Bhatt over 1 year ago

What are some good chatbot services/tools that can be easily integrated with ...

MOST UPVOTED ANSWER

I've used Motion.ai , Manychat and Chatfuel. All for business sites. I've tested over 30 platforms. I Started out testing because I was looking for...

6
Answered by
NJ
 Nick Julia
RR
Robbie Richards over 1 year ago

Can I feature you in this customer support article...?

CT
Chris Tweten over 1 year ago

If you can't keep up with moderation on a Facebook Page, how would you recrui...

MOST UPVOTED ANSWER

Do you have engaged members that always contribute positively to the community? If yes, approach them about helping out. This is exactly what the GH team d...

1
Answered by
AA
 Anuj Adhiya
DH
David Hoos over 1 year ago

If You Were CEO of United, how would you handle this current situation?

MOST UPVOTED ANSWER

Man, nothing like imagining you're the CEO of United to make you feel incredibly lucky about your real life! First, I'd fire everyone involved in that dec...

10
Answered by
AM
 Amanda Milligan
BM
Bharani M almost 2 years ago

Seeking feedback on my product idea and landing page.

MOST UPVOTED ANSWER

On the face of it, the product makes sense but that's mostly because similar tools already exist. Which brings up the most obvious question of how this is t...

2
Answered by
AA
 Anuj Adhiya
BT
Benny Tjia about 2 years ago

What was Your "Customer is Not Always Right" Moment (If You Ever Had One)?

AM
Ankush Mahajan over 2 years ago

How Do You Delight Your Customers?

MOST UPVOTED ANSWER

I like to pretend that I have 24/7 customer support, even though in fact it's just me with my smartphone always near me. :( I have noisy alerts that can ...

7
Anonymous over 2 years ago

Is it a good practice to have short survey on home page

MOST UPVOTED ANSWER

I wouldn't permanently put it on your homepage unless it actually improves an intended metric (and no important metrics go down). But having it on your home...

4
Answered by
SE
 Sean Ellis
YF
Yonathan Faber over 2 years ago

Been hired as Growth Marketer for a remittance app, need tips on how to scale...

MOST UPVOTED ANSWER

Test, iterate and repeat.

3
Answered by
KS
 Kamil Szybalski
DM
Daniel Marlin over 2 years ago

Will you critique my lead contact method?

MOST UPVOTED ANSWER

I would change a few things 1. Make it extremely easy for them to view how the tool works, without signing up (demo account?). Currently mars.pingsurveys....

3
Answered by
KK
 Kevin Kelly
MF
Mohammad Farooq over 2 years ago

Which of these mistakes are the most common and which of these are you guilty...

MOST UPVOTED ANSWER

#3 is kinda my style if I don't get organized well...

1
Answered by
DP
 Dejan Popovic
AR
Alistair Roque 9 months ago

How will virtual reality shape customer service?

TP
Tom Pryor about 3 years ago

Ask GH: Best tools for collecting feedback from small group of beta testers?

NN
Niklas Nikolaidis about 2 months ago

What's the best automated webinar platform?

MOST UPVOTED ANSWER

If you'd asked me 6 months ago, I would've told you without a doubt that it was EverWebinar (WebinarJam's sister product). However, they have migrated to the...

7
Answered by
JL
 Jonathan Levi
HL
Hang Le over 3 years ago

Ask GH: We wanted to develop a Customer Loyalty Program and we are struggling...

MOST UPVOTED ANSWER

I'd be interested in why you feel the need a customer loyalty program to start. But assuming you need one, look at the most popular loyalty programs out t...

1
Answered by
AA
 Anuj Adhiya
CP
Cezary Pietrzak about 4 years ago

Ask GH: What is your favorite tool for deploying a 1-click NPS (Net Promoter ...

MOST UPVOTED ANSWER

Thanks! I hadn't heard of Delighted as their SEO is not very strong. The other companies I came across are Promoter.io (www.promoter.io), which if for emails...

3
Answered by
CP
 Cezary Pietrzak
DB
Drake Ballew about 4 years ago

Show GH: We Launched an App to Translate Support Tickets

EK
Eugenia Koo about 4 years ago

Ask GH: What are your tips and takeaways on measuring NPS?

MOST UPVOTED ANSWER

I find a lot of people rolling their eyes at NPS lately... as if it doesn't work, isn't valuable, or is something that only works with consumer-oriented prod...

10
Answered by
LM
 Lincoln Murphy
KB
Khadim B almost 5 years ago

Show GH: Making your support articles interactive with WhatFix

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