RB
Raj Bhatt about 2 months ago

What are some good chatbot services/tools that can be easily integrated with ...

MOST UPVOTED ANSWER

Recently started a POC with FlowXO. Can build one chatbot experience and then publish across messenger, telegram, SMS and website with little or no modificat...

6
Answered by
KR
 Kevin Reynolds
RR
Robbie Richards 4 months ago

Can I feature you in this customer support article...?

CT
Chris Tweten 4 months ago

If you can't keep up with moderation on a Facebook Page, how would you recrui...

MOST UPVOTED ANSWER

Do you have engaged members that always contribute positively to the community? If yes, approach them about helping out. This is exactly what the GH team d...

1
Answered by
AA
 Anuj Adhiya
DH
David Hoos 6 months ago

If You Were CEO of United, how would you handle this current situation?

MOST UPVOTED ANSWER

Man, nothing like imagining you're the CEO of United to make you feel incredibly lucky about your real life! First, I'd fire everyone involved in that dec...

10
Answered by
AM
 Amanda Milligan
NN
Niklas Nikolaidis 9 months ago

What's the best automated webinar platform?

MOST UPVOTED ANSWER

We spent two months trying to get EverWebinar to work. It has all the auto webinar features we were looking for and great tech support. Unfortunately, thei...

2
Answered by
RH
 Ralph Hughes
BM
Bharani M 10 months ago

Seeking feedback on my product idea and landing page.

MOST UPVOTED ANSWER

On the face of it, the product makes sense but that's mostly because similar tools already exist. Which brings up the most obvious question of how this is t...

2
Answered by
AA
 Anuj Adhiya
BT
Benny Tjia 12 months ago

What was Your "Customer is Not Always Right" Moment (If You Ever Had One)?

AM
Ankush Mahajan about 1 year ago

How Do You Delight Your Customers?

MOST UPVOTED ANSWER

It's amazing what a little gift can do to bring a smile. It doesn't have to be much. This can even be a small coupon or freebie with a value of $10 or less, ...

9
Answered by
MP
 Maunu Pokka
Anonymous about 1 year ago

Is it a good practice to have short survey on home page

MOST UPVOTED ANSWER

I wouldn't permanently put it on your homepage unless it actually improves an intended metric (and no important metrics go down). But having it on your home...

4
Answered by
SE
 Sean Ellis
YF
Yonathan Faber about 1 year ago

Been hired as Growth Marketer for a remittance app, need tips on how to scale...

MOST UPVOTED ANSWER

Test, iterate and repeat.

3
Answered by
KS
 Kamil Szybalski
DM
Daniel Marlin about 1 year ago

Will you critique my lead contact method?

MOST UPVOTED ANSWER

I would change a few things 1. Make it extremely easy for them to view how the tool works, without signing up (demo account?). Currently mars.pingsurveys....

3
Answered by
KK
 Kevin Kelly
MF
Mohammad Farooq over 1 year ago

Which of these mistakes are the most common and which of these are you guilty...

MOST UPVOTED ANSWER

#3 is kinda my style if I don't get organized well...

1
Answered by
DP
 Dejan Popovic
TP
Tom Pryor almost 2 years ago

Ask GH: Best tools for collecting feedback from small group of beta testers?

HL
Hang Le over 2 years ago

Ask GH: We wanted to develop a Customer Loyalty Program and we are struggling...

MOST UPVOTED ANSWER

I'd be interested in why you feel the need a customer loyalty program to start. But assuming you need one, look at the most popular loyalty programs out t...

1
Answered by
AA
 Anuj Adhiya
CP
Cezary Pietrzak almost 3 years ago

Ask GH: What is your favorite tool for deploying a 1-click NPS (Net Promoter ...

MOST UPVOTED ANSWER

If you're looking for an in-email solution, Delighted (https://delighted.com/) has a nice NPS you can send out. It's super simple and is well designed. If...

2
Answered by
DL
 Dylan La Com
DB
Drake Ballew almost 3 years ago

Show GH: We Launched an App to Translate Support Tickets

EK
Eugenia Koo about 3 years ago

Ask GH: What are your tips and takeaways on measuring NPS?

MOST UPVOTED ANSWER

I find a lot of people rolling their eyes at NPS lately... as if it doesn't work, isn't valuable, or is something that only works with consumer-oriented prod...

9
Answered by
LM
 Lincoln Murphy
KB
Khadim B almost 4 years ago

Show GH: Making your support articles interactive with WhatFix

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