Yes. I think almost any email solution has the functionality to send a welcome email when someone signs up. You'll need to include a link in that to a form w...

Hi there! I'm sorry to tell you that, but you HAVE been missing out on the perfect gem! Don't worry, it's not too late! All you have to do is go to dasht...

- What is the opportunity costs of switching, in the end it's never going to be that I shut off 1 tool and immediately will start using another one. So there...

Hey Brandon! Thanks for this awesome response. 96% upsells or referrals is an incredible stat-- congrats to you! A lot of businesses tend to let custom...

Hey Nicki, A few we're using for Fieldboom (https://www.fieldboom.com) that work really well (disclaimer: I work there): #1 - First and foremost, have ...

There's 2 different ways Marketing can help. There's 1 for pre-sale and 1 for post-sale. Pre-sale - Ensure that you're marketing to the right people and ...

Are you creating Facebook? In my opinion, you need to ask yourself what is the likelihood that your user/customer is going to drive revenue across all mon...

I think this post has a lot of great inspiration: https://growthhackers.com/articles/how-to-set-retention-goals-like-a-scientist/ The post references a tal...

Mixpanel, I find Mixpanel offers a really good data and features specially for mobile apps also it offers a free package for small startups, I really like th...

Hi Mike, I'll try to cover a lot in this answer. But if you want to get more in-depth answers, please drop me an email (philippe.vdhd@gmail.com). 1) Fi...

Define "about to churn"? The moment someone cancels their account (or doesn't renew), is not the moment they actually churn. Churning started when they s...

Hey Eduard, There are a few things you can do to help retain some of your customers, but first do you know why they're leaving? The answer to this may he...

I found this: http://www.superoffice.com/blog/email-activation-campaigns/ where it quoted a study saying "The impact you can potentially gain by re-engaging ...

I wouldn't say with 'push notifications', but possibly sending them an article they might benefit from, or a tip to produce X results, or even just an email ...

The worthless yet always correct answer: Depends on your business model. The more relevant answer: Yes. I lead the growth team at Lucidchart (www.luci...

I am going to make an analogy for this answer. Look to paid time off (PTO) policies. I'll use NASA's leave PTO policy because although a Civil Servant can ...

FYI, a breakdown of Amazon's numbers by a VC. Good luck. http://ben-evans.com/benedictevans/2014/9/4/why-amazon-has-no-profits-and-why-it-works

Your reactivation email should be around "what they have missed" by not being active. Remind them of the good to amazing things the site/service has to offer...

It's worth testing. Essentially your trading a lower conversion to trial for likely a higher conversion to purchase. I've seen both work for different prod...