No results found for your search
What techniques have been most successful when keeping your SaaS users engaged and logging in consistently?
Seeking examples of your app's: -Triggers - both internal and external -Rewards -Investment from the user (posts, data, time, reputation) Can you tell I'm reading Hooked?
A few we're using for Fieldboom (https://www.fieldboom.com) that work really well (disclaimer: I work there):
#1 - First and foremost, have a simple product that gets to the "Aha!" moment as quickly as possible
#2 - Use Intercom to track key product uses (specific features, etc) and email/in-app message "congrats + next step" messages to build momentum
#3 - Use content (blog posts) throughout your onboarding in the right context to help trial users understand what to do next
#4 - Have a VERY LOW average response time for support inquiries (ours is currently 1h 6m)
#5 - Look at what your best customers did during their trial and build your onboarding message sequence around identifying those behaviors in your trial users
Hope that helps :)
Hi Jess, thank you for the tips. I will check out Fieldbloom. I have Drift installed, but am just scratching the surface of its offering. I will take another look also at Intercom. It has been a minute since checking it out.
Most Successful techniques that keeping your SaaS users engaged:
- Ask for engagement
- Always be selling
- Upgrade the customer experience
- Be total Transparent
- Give rewards
Building #SaaSApplication according to user's requirement increases the chance of high #conversion.
Providing clear information to visitors and letting them know how exactly your app can #solve their problems to maximize the signups will reap you benefits.
Use the feedback box below if you have a question, comment or general feedback.
Your feedback has been sent.
Sweet! The link has been copied to your clip boardy board!
Flash isn't supported. Please copy the link manually.