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I'm putting together a list of all the concerns that managers, startup founders, business owners, etc. have about hiring remote workers. Remote workers being either full-time employees or part-time contractors who don't go into an office at all to do work. Instead, they are allowed to work from their homes, coffee shops, etc. Many remote workers are located in different states or even countries. If you're a manager unwilling to hire a remote worker, please share your concerns. If you're a remote worker who has been turned down for a position, please share the reasons you were given. Some challenges I've heard of are taxes/legality, accountability, timezones, and getting overcharged. Thanks in advance for your responses! I'd be happy to share my final list, if there's an interest.

  • AA

    Abhilash Anandan

    over 4 years ago #

    Hi Seth... Intrigued. I've had good success with Upwork. But, you need to take quite a but of time to select the right person. I have 3 rounds of interview, communication via Slack and payment can be done via Upwork.

  • SW

    Seth Waite

    over 4 years ago #

    - Reliability
    - Communication
    - Payment processes

  • SZ

    Steven Zeller

    over 4 years ago #

    I am actually an advocate of outsourcing certain administrative tasks if you understand how to do it properly. But to add to your discussion, here are some concerns to take into consideration:

    1: Language/accent barrier- If outsourcing a call center for either marketing or customer service, make sure that they have optimized software to take away their accent. It annoys customers or potential customers if they receive calls from someone they can't understand.
    2: Credibility- How long has that individual or company been in the industry, and do they have any references in your Country?
    3. Initial training- In the beginning it is VITAL to take the time to train your virtual assistant on exactly how you expect your outsourced work to be conducted. This can be time consuming and annoying...but necessary.

  • RH

    Ross Hudgens

    over 4 years ago #

    My biggest concern is that they won't care. I run an agency -- how could they possibly care about the success of the company beyond their work if not in office? Seems really, really hard to do.

  • YH

    yoav hornung

    over 4 years ago #

    I think that there are a few top concerns:

    1. Time difference (if applicable) AKA - Communication

    2. Not "feeling" the company and thus can't feel success or failure

    3. Process is slower

    4. Trust can be an issue. Unless it's an employee who relocated.

  • AC

    amanda chiu

    over 4 years ago #

    I feel that my concerns would be:
    1. Are they a good fit for the company
    2. What should I do if they're aren't responding in a timely manner
    3. Is their location of ideal for our business - different time zones means they'd be replying to your email the next day or a night when you're sleeping
    4. Trust in many forms

  • OM

    Omer Molad

    almost 4 years ago #

    Hi Rachel. We have a global team (Australia, US, Europe) that is entirely remote and we love it. Because we work in so many time zones, our calls are always at strange hours for some of the team so it suits people to be at home. Having said all that, you asked for concerns so here are a few challenges we experience: (1) Balance; (2) Communication; (3) Morale.

    (1) Balance - when working remotely (from home) there is no clear separation between work areas versus home areas, and work time versus home time. We often find the days blending into the nights and work life taking over personal life. While this is great for "hustling", it can take a personal toll and impact family.

    (2) Communication - obviously this is critical when working remotely. It's harder to read body language because much of the communication occurs via text, email, Slack, what'sapp, etc. Misunderstandings can occur so it's critical to develop a strong understanding between team members.

    (3) Morale - it's harder (impossible for most of the year) to get together socially in any global team but even when people are in the same city remote team members don't see each other every day. So the human interaction can be missed. That's the price of of flexibility. It's important to create opportunities to get together.

    • RG

      Rachel Go

      almost 4 years ago #

      Hi Omer, thanks for your answer and awesome insight. I've come to a point where I don't believe in work/life balance; work is part of my life, and my life[style] is part of my work.

      It's been helpful for me to frame things this way to avoid losing morale or holding a grudge against work for keeping me away from my personal life (or my personal life for keeping me away from work--which happens more than I would have expected).