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Hi GH crowd! Would like a bit of your feedback.

We created Helprace: http://helprace.com

We tried to kill many birds with one stone with this software. Mainly combining customer service with feedback.

If you run a business and need customer service software, would you consider using this? Why or why not?

We spent 6 years on this and last week redid the website - also pushed 1 year's worth of updates. What do you think?