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I decided to go with 30 days Trial, after that the user is moved to free plan for 60 more days while I send him feedback/discount emails and then moved to Freemium if he didn't convert to keep the awareness of my brand. My SaaS is https://competitors.app and I am still experimenting with the pricing.

  • JA

    Justin Adelson

    over 2 years ago #

    I think you have too much going on. Your website says that it costs $7.90/month per competitor but I can sign up for a free 30-day trial. Below that, you also provide a 30-day money back guarantee. I do not see any mentioning of a free plan or freemium plan.

    I would recommend the following:

    1. Clearer Pricing Options/Tiers - List what you get in the free/freemium tier and what you get in the Flexible tier so users know additional features they get as a paying customer.
    2. Pick One: Free or Freemium - To be honest, aren't those the same if there is an option to pay for more features? You already offer a free trial, I don't think you need to downgrade users two times if they chose not to pay for your premium features.
    3. Get rid of the 30-day money back guarantee - You are already giving your users 30 free days; you can probably do without the 30-day guarantee.

    Lastly, and this is less on pricing, your main website is competitors.app but you also have links and information about competitors.business, which goes to an unsecured domain. I would clean that up immediately for SEO and UX reasons.

    I hope that helps!