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This question is via @nilanp based on his comment on this discussion. He specifically asked if anyone split tests features / measure the viral WoM co-eff and develops non-hacky features (i.e. product wow type features) - that drive growth?

  • LJ

    Lance Jones

    almost 6 years ago #

    At my company, Flow, we have quarterly (roughly) "Delight Day"s, where marketers, designers, and developers spend the entire day adding or building experiments around in-product delighters. The idea formed after we all watched Kevin Hale's Stanford lecture on building products people love.

  • VV

    Visakan Veerasamy

    almost 6 years ago #

    MailChimp definitely comes to mind. Their app is peppered with high-fives and little hidden games and fun copywriting. They send you a free t-shirt when you switch from free to paid, and they're basically obsessed with all sorts of quirky fun things.

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