MK

Margaret Kelsey @margaretannk


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9
9

How TurboTax Turns a Dreadful User Experience into a Delightful One

about 1 month ago
3
3

Overheard in Product: B2B Success, Keeping Engineers Busy, and Feeling Emojional

about 1 month ago
6
6

The Art of Letting Go: 6 Ways to Improve the UX of Your Offboarding Experience

about 1 month ago
5
5

11 Types of Customer Fit for Predicting Customer Success

about 1 month ago
8
8

Overheard in Product: Product Copycats, the Ian Malcolm question, and Early B...

about 1 month ago
27
27

The User Onboarding Cost Calculator

about 2 months ago
11
11

Overheard in Product: Good Products, the End of Failure, and Lyin' Eyes

2 months ago
7
7

Growing a Webinar Program through Trial and Error (and Appcues)

2 months ago
22
22

Great CX Requires a Cross-Team Commitment to Customer Centricity

2 months ago
12
12

Gradual Engagement: Why Your Mobile App's First Screen Should Not Be a Signup

3 months ago
13
13

6 Tips to Make User Testing a Breeze

3 months ago
16
16

The 6 SaaS Growth Metrics that Matter

3 months ago
6
6

Simplifying Complex User Onboarding for Mobile

3 months ago
15
15

7 Reasons Even Great UX Needs User Onboarding

4 months ago
16
16

The Power of Discovery: How to Use Self-Directed Learning in User Onboarding

4 months ago
16
16

5 Mental Models for Content Marketers

4 months ago
35
35

How to Launch a Product

5 months ago
15
15

Build Fast: Why Speed Matters When You're Building Product

9 months ago
15
15

Setting Product Roadmap Priorities: What You Need to Know

10 months ago
23
23

The User Onboarding Academy 3.0

10 months ago

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