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Key retention tactic --> great and human customer support :)
Such a great resource for building for your customers.
Sure. User flows can be an analytics tool or something that a UX team lays out manually when building or assessing an app. These flows are awesome for visual learners because they’re interactive with toggle and drag features, which allow you to quickly grasp how the majority (and minority) of your users are moving from one screen to another (based on arrows and columns). Highly recommend Appsee. They also have excellent touch heatmaps and session replay for even better user behavior understanding.
I have two questions:
1) What is the onboarding tool that you use at Mindmeister? (The one on bottom left corner) It seems to work brilliantly.
2) Secondly - what are your thoughts on using resolved complaints as a UGC in order to build trust and improving conversions?
Interested in there Secret Sauce!
Great stuff, Paweł!
I will suggest Acquire - A multichannel customer communication platform to make communication convenient for your customers. The reason being communication with customers will improve customer experience and ultimately it will increase conversion rate.
Extensive, thakns for sharing!
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