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Super important stuff!
I totally agree with you! I am also in love with Magento!
The Magento ecommerce platform has been the leading choice of retailers all over the world.In recent years, Magento went through a lot of changes to become one of the most commonly used platforms on the market. Also, Magento allows you to launch your ecommerce online store for both B2B and B2C solutions and enables you to run both B2B and B2C storefronts on the same platform.
Other platforms that follow close behind are BigCommerce, Shopify, Salesforce, and Woocomerce.
To read more details about these platforms for enterprise companies, follow this link, https://elogic.co/blog/enterprise-ecommerce-platform-comparison-how-to-select-between-magento-salesforce-hybris-and-shopify/.
That's absolutely perfect @jitbit
Here's the article in case anyone's interested, thanks for the input everyone: https://www.jitbit.com/news/customer-support-metrics/
My answer is:
* Phone - no records
* Email - high latency
* Live chat - has recordability of an email, but the speed of a phone.
PS. Check our product, Jitbit Helpdesk - has live chat built in https://www.jitbit.com/helpdesk/livechat/
I agree with you to cooperate with software development company convenient, the main advantage of which is the provision of full development cycle services, as you have noted
If your interest is chatbot then you must visit our blog page https://acquire.io/blog/
Here you will find more insights on chatbot & how it can enhance customer experience.
Liked your post as I like chatbots and am curious to see how they will grow in the next couple of years. Thanks!
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