It was nice to see your thoughts on Customer Experience...
Wonderful use cases! It's extremely hard to reveal actionable insights or common behaviors in large databases, we all have to move to AI to extract data that will help us reach our KPIs.
Thank you for sharing your thoughts. I will definitely take a look at the article. @antoine_goret
Hey Dhruv! Great article once again! To bring customers' experience to another level, we try to help our customers in realtime. It means we can support them when they really need it.
Using live chat is one of the best way to do it. But if you wish to go even higher in terms of quality co-browsing is a must. I wrote an article about that and I thing it can help some of us: https://crisp.chat/blog/cobrowse/
Wow. i actually love this review. there is nothing like peace of mind and your article helps explain it better. i love certain keywords in this article. you should really keep up the good work.
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Awesome, I'm happy to hear it Tad!
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