As far as I am concerned, one cannot get too much feedback about a website. There is always room for improvement. My site has just undergone a complete transformation. http://www.executiveoasis.com The challenge is getting objective feedback. Web designers will always tell you that something is wrong with their site because by finding fault and making you feel insecure about your site, they are more likely to get your business. I would use any tool that can provide objective feedback. Thank you for sharing this. I'll let you know how it works out.
The folks at ChartMogul put out a useful cheat sheet on the topic that might help: https://blog.chartmogul.com/wp-content/uploads/2015/02/Ultimate-Churn-Cheat-Sheet.pdf
I love podcasts because I'm traveling all the time. My go-to marketing podcast is the Blog Millionaire. Cheesy title, but really helpful tactics and breakdown of strategies.
Thanks for the post. 27%? This is huge! In some cases it is also not a bad practise to inform the customers that their card is about to expire. Did you check for other reasons why the payment could not be completed?
I really like KlientBoost's blog for actionable PPC and Analytics posts - https://klientboost.com/blog/
LunaMetrics has been super helpful in getting GTM set up - http://www.lunametrics.com/blog/
Neil Patel's blog has a lot of variety, and I always feel like there is at least one actionable takeaway from each post - http://neilpatel.com/blog/
Agreed - have removed that comment.
Conversion XL - http://conversionxl.com - @peeplaja
Sixteen Ventures - http://sixteenventures.com - @lincolnmurphy - This blog is about Customer Success but it helped me have a break-through realization that Customer Success content goes well beyond Inbound content and it's 100% necessary for SaaS companies.
Copy Hackers - http://copyhackers.com - @copyhackers
Note: These blogs aren't up-and-coming and they get lots of love.
That is such a dope idea because, honestly, which one would you remember - an email saying "thank you" or a flight lesson with a successful entrepreneur that LOVES to help.
Even it it's something like, "Have a spa day on us" at a really nice spa - that's awesome. AND I would send you more people for more perks! LOL!
I think it was a mistake - I've replaced it with the original link.
If you were to re-start your career all over again with what you know now, what would be the tools or skills you'd focus on first?
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