Cutting the cost without having to sacrifice the quality, finding the partner that understands your needs and can actually contribute to the problem-solving process or how about trying to beat competition and come up with the best proposition for potential clients – as you can see a lot of effort goes into pairing the right client and project with the right vendor. Just like with any partnership, it’s a two-side job where it’s not enough for a customer to simply hand the vendor the list or requirements or for the outsourcing partner to have the same algorithm of cooperation for all clients. And what guarantees the beginning of this wonderful friendship is the right engagement model that works for both parties. Read on as we try to cover the most common project engagement models and help you choose the one that better suits your case.
What is a client engagement model?
Client engagement model serves as a basis for future client-vendor relationships. It’s a framework a company chooses to manage their customers that serves as a basis of their future collaboration between a client and a software vendor that ensures the level of control, responsibility or flexibility.
Just like there’s no such thing as a universal client, there’s no one way of collaborating. Choosing the appropriate client engagement model for software development is the primary task aimed to align goals around a common outcome and the best suitable pricing model. The decision to choose this or that engagement model can be based on various factors that might be objective like the maturity level of vendor and their track record of success, or subjective like customer’s previous experiences with other service providers.
Either way, the selected model with all its legal and technological aspects should be precisely specified and transparent for both parties. Here’s our brief overview and discussion of the most popular models of software engagement: Time and Material, Dedicated Team, and Fixed Price.
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