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In this Process Street article, you’ll learn how to engage your customers at every point in their journey with you. You’ll learn how to consistently create a service with a smile, a product to praise, and a beloved brand.

  • MH

    Matt Humphreys

    about 1 month ago #

    Great post - I recommend setting clear CX Objectives so that can measure what really matters. A framework like OKRs works very well for something like that.