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Conversational marketing is mostly about listening to your customers when they’re in need—and using what you learn about them throughout your engagements to further provide for their needs and improve their experience with your brand.

Learn how to use conversational marketing to improve the customer experience as well as best practices for creating an authentic conversation with customers.

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    Dhruv Mehta

    10 months ago #

    The best practices of personalized customer experience through conversational marketing is something that drives the future of customer support. Also, the mentioned information regarding chat support tools like live chat software & chatbot can be very helpful to implement conversational marketing. @joshabrown00