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Salesforce lists the price of its Sales Cloud Professional package as $75/user/month. However, according to a Forrester survey, 52% of Salesforce users highlight “high cost of ownership over time” as the thing they dislike most about the Sales Cloud.

You’re definitely not the first to be blindsided by these types of hidden costs, and if legacy CRM vendors have their way, you certainly won’t be the last.

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