Any entity or body, be it be a small business or a start-up or a fat cat corporate, has multiple divisions which should enact an orchestrated performance at all times.
Instant messaging apps for business serve this purpose. Any disconnect can lead to catastrophic situations. As such all the elements of business must be tied in a single thread for a congruent functioning.
The most common thread keeping the staff on the same page is the ubiquitous chat application.
Messaging or chat applications ensure that the staffs across divisions and departments are in harmonious communication on projects, works, and events.