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Retention starts with creating value for your customers and users. In these examples, we summarize some great case studies from around the web on how three great companies: Helpscout (B2B), Customer.io (B2B, and Lumosity (Social-Consumer) reworked their onboarding processes to create better user/customer experiences.

The individual case studies are great, comprehensive strategy posts in themselves, so make sure to click through and read them too.


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