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Dave Shackelford, product manager at PagerDuty, shares what tools his team uses to optimize their onboarding experience and how they boosted trial engagement by 25 percent.
Thanks for sharing this!
sure thing, Jonah!
Solid post by Dave. Appreciated all the detail behind exploring tools.
I'm surprised they aren't using KissMetrics to figure out what features users use most, and instead use GA.
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