“Learn how to use the app I just downloaded” is not on your user’s to-do list.
In this onboarding lesson, Geordie Kaytes, Director of UX Strategy at FreshTilledSoil, tells us how to map your user journey to avoid giving tours and instead give value instantly.
- How to use context, motivation and mental models to better understand why your users showed up in the first place
- Why exhaustive onboarding flows about your product will cause you to lose users forever
- How an imaginary weather app could help users better plan their lives