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“Learn how to use the app I just downloaded” is not on your user’s to-do list.

In this onboarding lesson, Geordie Kaytes, Director of UX Strategy at FreshTilledSoil, tells us how to map your user journey to avoid giving tours and instead give value instantly.

Some highlights:

- How to use context, motivation and mental models to better understand why your users showed up in the first place
- Why exhaustive onboarding flows about your product will cause you to lose users forever
- How an imaginary weather app could help users better plan their lives

  • LJ

    Lance Jones

    over 5 years ago #

    I was looking forward to the article, but on FF there are some serious z-index display issues that forced me to click the back button. Sorry.