How do you measure your website’s success? For most people, the answer is conversion rate, a key metric that represents the percentage of visitors who take a desired action on your site, such as making a purchase. There’s nothing wrong with that; but if you’re just focusing on conversion rate at the macro level (e.g. making a sale), and not drilling down deeper, you might be leaving money on the table. The fact is, people don’t just visit your site to make a purchase. They’re there to compare prices; to do research; to download a product sheet; to read a blog post; or to get support. These are your micro-conversions – and they’re crucial to engaging leads and moving them through your sales funnel. To get the most out of them, you need to track and measure them. Here’s what you need to know.
Join over 70,000 growth pros from companies like Uber, Pinterest & Twitter