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Every cancellation hurts.

So, we had Asia Matos explore how exactly to troubleshoot your free trial onboarding.

In this 2-part post, you'll learn to:
-Use the JTBD framework to conduct user interviews
-Leverage in-app experience tools to understand the aha moments
-Conduct an onboarding teardown and reconstructed the best path forward

Plus, Asia covers some of the other contributing factors leading up to growth!

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