Hey GrowthHackers community🌱
Let’s address the elephant in the room: crisis-driven product churn 🐘
It’s fair to say, business owners have been going through it a bit recently. The pandemic has pushed many businesses to edge; some have already been tipped over. Unlucky, un-socially distant companies are on course to lose a fair share of clients. Still, no business has ever not lost a customer; no single brand is immune to the dreaded churn. Lost customers mean lost money. It’s clear that the current crisis isn’t going to end any time soon. Q3 and Q4 are going to bring a lot of fresh challenges to the business world.
This piece aims to highlight tactics and techniques that can help chop the churn, written from our own, personal experience. Save yourself a pain in the ass, crisis-proof your business with a little bit of NetHunt’s help 🙌
Nina Pavl
This topic is very relevant these days! Thanks for sharing Anna, I'm going to read it right away!
Anna Pozniak
Thank you, Nina! Please, share your feedback afterwards, I will appreciate that!
Olga Petrik
Thanks for sharing Anna! We've started using use case maps a while ago and they do work awesome as a source for customer retention insights!
Anna Pozniak
Thank you Olga!
Victor Iryniuk
Great post, Anna.
You've touched on some interesting angles regarding the B2P aspect:)
Keep it up!
Anna Pozniak
Thanks Victor! Will come up with new ideas for useful articles!
Vika Buryak
Very useful! Thank you for such an insightful article!
Anna Pozniak
Thanks Vika, glad you liked it.
Will be too happy if some of my tips help companies to deal with churn.