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Most of you must have heard the term ‘social media ROI’. But what does it really mean? Broadly, social media ROI is the total of all the activities, efforts, investments and actions on social media that create value for your brand or business. This could be in the form of brand awareness, traffic to your website, sales through social media promotions, and of course, revenue. Read about the various parameters you need to consider while evaluating the social media ROI for your busienss

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