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Recently, many lawsuits have targeted SMBs on behalf of consumers with disabilities who are unable to fully access their websites.

In fact, small businesses have found themselves sued at an unprecedented rate in the last several years. And this often happened over websites that were inaccessible. In the U.S., the number of federal website accessibility lawsuits reached 2.2K in 2018. That works out to a 177% increase over 2017.

You own a small to medium sized business (SMB). And remember some of your potential customers are people with disabilities.

Lawsuits sometimes turn out to be questionable or even unscrupulous in nature. And here the onus falls on lawyers who specialize in this type of lawsuit and not on people with disabilities. So it pays for SMBs to be aware of the compliance issues they may encounter.

That way businesses can proactively arm themselves with convenient and cost-effective ways to address problems with accessibility before lawsuits happen.

  • DG

    Dana Gore

    11 months ago #

    Great info. I know what you mean about outdated websites. They are difficult to navigate through. Interesting about how the images, videos, and flashing gifs can be dangerous to people with epilepsy. Never thought about that.

    I know I've made it a point to utilize image "smushing" capabilities in my site to try to keep things lighter. As time goes on, I'll probably keep the images to a minimum in general.

    I also, whenever possible, add subtitles to my videos. Not always easy (when it's a screen share video with impromptu dialogue), but with the ones I script out in advance, I do always add the CC option.
    Thanks for putting this together.

  • CS

    Chery Schmidt

    11 months ago #

    Hey Erik! I never really gave much thought to keeping websites compliant with the Americans with Disabilities Act and the Web Content Accessibility Guidelines and can now see how expensive it can be if now done right! Thanks for the eye opening post as well as sharing accessiBe with us. I will be sure to share this information.
    Chery :))

  • LS

    Lisa Sicard

    11 months ago #

    This was a real eye opener Erik, I never thought about the images like Dana said with people with disabilities and what effects that they can cause. So many things to thing of when working on your website today. AI seems to really help with these matters now - making easier and quicker to do. Thanks for sharing about this one!

  • JH

    Joy Healey

    11 months ago #

    Thanks for sharing this one Erik.

    Gosh, it just gets harder and harder to be a small business with an online presence. I'm afraid I'd given no thought to the ADA compliance of sites.
    However the AccesiBe tool is useful and should save small businesses well at any affordable price.


  • LR

    Lorraine Reguly

    11 months ago #

    I have a few blind friends and I am aware that many sites are difficult for their screen readers and other software programs to navigate. I have made my sites as accessible as I can, just for them.

    It is good to see that this issue is being talked about because more and more people are learning how to use technology and are going online. We all need to do our part to spread awareness!

  • RC

    Ravi Chahar

    11 months ago #

    Hey Erik!

    I wasn't aware of such lawsuits. Scanning a website, its structural, button functionalities, and object hierarchies are impressive. I guess we learn something new each day.
    Thanks for sharing with us.
    Have a great week ahead.:)