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In the world of small business tech, things change fast and CRM solutions are no exception.

With new CRM providers popping up almost every week, this can be a tricky space for your small business to navigate.

To make this process easier, here are the top 3 future CRM trends you need to have on your radar:

- Artificial Intelligence
- Social CRM
- Omnichannel CRM

Read on to learn more.

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