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In his live session, Mark Zuckerberg addressed how the pandemic has continued to be devastating for SMBs. Supporting his statement, a Facebook report says, “31% of SMBs have stopped operating, and 11% expect to fail if the situation persists.” Mark further added, “these small businesses are the pillars of our communities, and seeing small businesses turn online for the first time, it is indeed mandatory to expand eCommerce at these hours.” While creating a full-fledged Facebook Shop is free, businesses can set up a single online storefront for both Facebook and Instagram. Businesses are free to customize the look and feel of their shop and choose the products they want to feature from their catalog. It turns out, businesses irrespective of their sizes can switch to online selling. And connect with customers whenever and wherever it’s comfortable for them. Hit in to what's more with Facebook Shops?

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