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Hey, Growth Hackers! Last year, Dharmesh asked an intriguing question about NPS on Inbound.org. He asked the community the following: Do you use NPS (Net Promoter Score)? For what kinds of things? What have you learned? So today, after 45 days of hard work and after interviewing 130 companies (including Inbound.org, Hubspot, Buffer, Autopilot, Segment, Zendesk, etc) we are proud to say that we finally have an answer for him and others. Our latest E-book is 64 pages of meaty delight on Net Promoter Score covering 47 high growth companies that use NPS to grow. Why did we create it? There is enough talk & build-up to ‘What is NPS’, the theories surrounding it, etc. But how often have you come across actionable insights & practical examples of how organizations use NPS to orchestrate growth? What makes it different? We've focused our efforts on finding answers to two major issues related with Net Promoter Score. >>How established companies use NPS across functions This will help other brands evaluate the power of this metric and its applicability across verticals. >>How companies handle their Promoters & Detractors What works and what doesn't, when it comes to the two significant segments of user types that emerge via NPS. Whom will you find inside? We won't boast here, but dropping hints anyway- Growth marketers and difference makers at over 40+ high growth companies! Take a bite, savor it and then come here and share your thoughts!

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