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Zack Spear is the co-owner of ICS Creative Agency, a Canadian marketing agency that has mastered the art of automation and efficiency.

Most agencies could only dream of their 1:100 client-to-employee ratio. However, ICS manages to deliver results to their clients with the help of five employees and a handful of their favorite go-to freelancers. At any one time, they have no more than twelve people — owners included — working on client business.

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