In 2018, worldwide ecommerce revenue reached nearly $2.3 billion (!!!)
And 73% of the consumers who contributed to this ecomm revenue are regularly shopping in multiple physical AND digital channels.
Retailers are finding that omnichannel consumers:
- will spend 35% more in an average transaction
- will increase profitability by 10% because of repeat visits
- Have a 30% higher LTV
You want in on this?
You already know that omnichannel retail is THEE way to conduct business in the modern world.
The toughest part is figuring out where to start!
That’s why we broke down what we think will be the most important omnichannel retail trends in 2019, onward.
- changing consumer expectations
- what seems like AI-powered everything
- and some surprising new retail channels that will help you outsell and outsmart your competitors.