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Social listening is an extremely versatile strategy: there are more ways to use it than octopus's tentacles! Here're 8 of them that will help reach your business goals.
I totally agree with your tips! When combined to social messaging, it can be a huge time saver and also improve customer service efficiency in multiple ways! In the following article, I give great tips about how to combine social messaging and actual customer service to answer the trends of customer service over social messaging: https://crisp.chat/blog/social-messaging/
Amazing details inside this Infographic to enhance business smoothly
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