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“Do you want to upgrade your fries and drink?”

“Would you want to try out our new burger?”

These are classic examples of how product upsell and cross-sell work. It creates a more personal engagement; a two-way dialogue between the seller and the buyer that increases your potential sales without pushing too hard.

This article outlines the key characteristics and offers practical tips in product Upsell & Cross-sell techniques that will help e-commerce stores achieve a boost in revenue and lift in customer loyalty and satisfaction.

1. How to differentiate Upselling & Cross-selling

2. Why should Ecommerce entrepreneurs use product upsell and cross-sell tactics?


P/S: Best Shopify Apps to Install in 2017