A simple checklist is often one of the best tools for that. As productivity guru Atul Gawande writes in The Checklist Manifesto, “Under conditions of complexity, not only are checklists a help, they are required for success.”
Checklists break a complicated system into small steps that are easy to accomplish. They hook into psychological principles, creating motivation for new users to actually complete onboarding tasks. From scheduling a social media post to creating a channel in a chat app, breaking these desired actions into small, simple steps is the key to actually getting people to do them.
In this article, we’ll look at five different examples of how products use checklists to drive success in user onboarding.