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67% of consumers list bad customer experience as one of the primary reasons for cancelling their subscription. - Slideshare

Delivering on time customer support is something which is very basic and necessary for any company nowadays!!

Support agents have to start using chat support tools like live chat software for enabling real-time communication.

Apart from this, the most basic tactic is to find the root cause of general support requests and build a framework to explore a solution.

🤔 about more tactics?

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