Sam Richard is Director of Growth at OpenView, helping their portfolio accelerate top-line growth through establishing best practices and processes to support product-led growth. At OpenView, Sam works closely with portfolio leadership teams to discover and implement the most impactful strategies for growth, including onboarding and retention optimization, expansion strategy, funnel optimization, and channel/partner strategy.
Prior to joining OpenView in 2019, Ms. Richard worked as Director of Growth and Engagement at Dispatch, where she was on the founding team. She spent four years leading growth strategy and customer success teams with a focus on small to medium-sized businesses. She also helped grow the freemium product’s user base from 0 to 45,000. During her tenure, Dispatch was acquired by Vista Equity Partners. She also previously worked at Catalant and Abt Associates.
Together with Kyle Poyar, Sam has just released Open Views' SaaS Product Benchmarks Report which enables operators to compare themselves against their peers across the metrics that matter most. The report includes:
- Insights from CEOs and product leaders at over 150 SaaS companies
- Benchmarks on best-in-class freemium and free trial conversion funnels
- Expert advice on how companies can layer in sales to drive growth
Download the report here and bring your questions to the table.